Refund policy

At PEDIFEET SHOES LLC, we provide reliable shipping exclusively within the United States. Below is a clear breakdown of our shipping process for full transparency.

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Shipping Overview

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Processing

Orders are processed Monday through Friday, excluding federal holidays.
Orders placed after 05:00 PM EST will begin processing the next business day.

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Delivery Timeframes

Once dispatched, orders typically arrive within 4–7 business days depending on the destination and carrier performance.
Combined with processing, total delivery time is estimated between 5–10 business days.

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Carriers and Tracking

We use trusted national carriers such as USPS, UPS, or FedEx.
Once shipped, customers receive a shipping confirmation email with a tracking link.
Tracking information may take up to 24 hours to update after the carrier scan.

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Delivery Exceptions

• If a package is marked delivered but not received, please check with neighbors or household members first.

• If still unresolved, contact the shipping carrier directly using the tracking number, then notify us for further assistance.

• Undeliverable or returned-to-sender orders due to incorrect address may incur reshipment costs.

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Damage in Transit

If any item arrives damaged, please email pedifeet21@gmail.com within 7 days of delivery with:

• Order number

• Photos of the product, packaging, and shipping label

We will resolve the issue in accordance with our Refund Policy.

Contact Information

For questions or support, please contact us:

PEDIFEET SHOES LLC

Website: pedifeet.shop
Phone: +13526935946
Email: pedifeet21@gmail.com
Business Days: Monday – Friday
Business Hours: 8:00 AM – 5:00 PM
Address: 166 Marion Oaks Blvd Unit 8, Ocala, FL 34473